March 2023

Dear Patron,

Spring is in the air, and our new NCLS catalog is almost here! We think it is pretty fantastic, but there are a few things we want to make you aware of; tips that will help with the transition from old to new. 

The catalog has smoother navigation and better searching capabilities. We are truly excited about it!

Please note: The library system is upgrading software between April 19 and April 25, which means the system will be offline.  All NCLS libraries will be affected. (E-books will not be affected by the upgrade; service will be as usual.) 

Here are some important dates:

April 12th is the last day to place holds before the system is offline.

On or before April 18th you need to:

  • Pick up your holds
  • Save your lists
    • If you wish to keep your lists that you have created in the catalog you will need to email the lists to yourself, or print the lists because they will not transfer to the new catalog. – A video and pdf showing how to email or print lists, is available.

April 19 to 25 Neither the catalog nor the library software will be available. Hepburn Library of Madrid will be open regular hours, but service will be limited:

  • No holds can be made during this time. 
  • No library cards updated or new library cards issued.
  • Items available in the library can be checked out during this time. 
  • If items are returned during this period they will remain on your account until the library can process them after the 26th.
  • No items will have due dates during this period.
  • E-books will be available during this period

For more information call the library or visit Thank you for your patience as we learn this new system together. 

HLM Staff